Delivery & FAQs
Please note that the last day for guaranteed delivery before Christmas day 2021 will be 20th December.
Orders of 1 to 4 bottles are delivered in our bespoke dispatch boxes. With the Leith Export Co crest on the exterior and a stunning illustration of Leith and Edinburgh on the interior, these let any recipient know that they have just received something very special.
In order to reduce our waste, we shred our waste cardboard and use it as packing inside our parcels, extending its useful life before you put it into your own recycling bin.
Your order should arrive 3-5 working days from the date of purchase. We do not currently deliver outside of the UK, but please send us an email if you are out-with the UK and would like to express an interest.
For all Edinburgh postcodes (beginning EH) and postcodes FK1 - FK16, we are now offering free delivery. This will be automatically applied to your order at checkout.
All orders of £55 and over also qualify for free delivery. This is applied automatically at checkout.
NOTE: please allow 5 working days from the latest expected date of delivery for your order to arrive before contacting customer service. If you still need to get in touch then please message email@example.com. We’ll get back to you as soon as we can.
All prices are shown in GBP. The price listed on the website is inclusive of UK VAT.
All vouchers and offers, unless otherwise stated, are intended for single use only. One valid credit/debit card per account. Promotions cannot be used in conjunction with any other offer. Please note that it is at the discretion of Muckle Brig Limited and all associated persons to accept vouchers and offers.
RETURNS & REFUNDS
You are entitled to a 14-day “cooling off” period. Therefore, you may request a refund at any point within 14 days of receiving your order and have a further 14 days to send your order back to us. If you change your mind or have received a defective product then please get in touch with us at firstname.lastname@example.org and we will process a full refund.
NOTE: you must ship your order back to us if you wish to obtain a refund.
We are here to help. If we’ve messed up, we’ll make it right. We are on hand seven days a week to listen to feedback, concerns or questions. Just send us a message to email@example.com with any questions or concerns that you have.
All rights and obligations are held by Muckle Brig Limited with registered number SC490302. Our address is 53 Tower Street, Edinburgh, EH6 7BN
You must be over 18 years old to purchase products on our website. There are no exceptions.
Please let us know if you have any special request by emailing us at firstname.lastname@example.org.